Returns Policy

Returns Policy main image Returns Policy image

WHAT can be returned?
All products in Original Manufactured Packaging for Change of Mind Purchases, or any Faulty Product.

WHEN do items need to be returned by?
Within 180 Days

WHERE do items need to be returned to?
Office Address 4/32 Lilian Fowler Place Marrickville NSW 2204

HOW do customers return items?
Contact Customer Service on

SHIPPING for returns?
For Change of Mind Freight is covered by customer, otherwise for faulty goods freight will be covered by Games Paradise

CREDIT for returns?
Store Credit for Change of Mind Purchases, Refund or Store Credit for Faulty Goods.

Instore return option?
Yes, Shop 343-357 Pitt St Sydney City, or Shop 520 Warringah Mall Brookvale

Packing materials?
Yes items need to be in orginal packaging for returns.